I can not enter my account
If your username and /or password do not work, keep in mind that the system takes into account the uppercase and lowercase. See I forgot my password
I still can not enter my account
Follow the steps below:
- Configure your browser to allow the use of cookies
- Open your
- Select "Tools" in the top bar
- Mozilla
- "Options" from the menu bar and then "Privacy and Security"
- Check "Accept Cookies from websites"
- Microsoft Edge
- "Configuration" > "Advanced Configuration"
- Cookies: Do not block cookies
- Chrome
- "Options" > "Advanced" > "Content settings"
- Allow local data to be established
- Safari
- "Preferences" > "Security"
- "Accept cookies" only from the sites you browse
- Allow JavaScripts
- If you have a firewall installed, configure the security and privacy levels